For any information regarding the progress of your package, you can contact us by phone at 09 70 66 70 47 or by email at contact@buds-sports.com en mentioning your order number.
We work with several carriers and offer home, workplace and parcel relay delivery, both standard and express.
Our carriers:
GLS MONDIAL RELAY
Packages delivered to Point Relais® are available for 8 calendar days (ex. Monday to Sunday).
Delivery time not guaranteed: 3 to 5 working days.
GLS CHEZ VOUS
Delivery time not guaranteed: 3 to 5 working days.
DPD RELAIS PICKUP
Delivery time not guaranteed: 2 to 3 working days.
When you choose DPD Pickup, you choose where and when to pick up your parcel from more than 5,000 local businesses (tobacconists/presses, grocery stores, florists...)
The advantages of this network:
- Wide opening hours for parcel collection (75% of relays open between 9am and 7pm).
- Relays open at weekends: 100% of our points are open on Saturdays and almost 50% on Sundays.
- 9-day relay on-call time for greater freedom.
- A delivery controlled from end to end thanks to SMS or email notifications as soon as the parcel arrives at the relay.
Here is a video presentation of the DPD Pickup service:
DPD PREDICT
Delivery time not guaranteed: 2 to 3 working days.
With DPD Predict delivery, we guarantee intuitive and interactive operation:
- Select DPD Predict in the choice of delivery method when placing your order.
- Enter your cell phone number in the field provided.
- As soon as your order is shipped, you will receive an SMS with delivery dates and time slots.
- You can select the one that suits you best by replying "1" or "2" by SMS (price of a standard SMS) or by going to www.dpd.fr/destinataires for more options: delivery on other dates, to another address, Pickup relay, to a neighbor or DPD agency.
- On the day of the scheduled delivery, you will receive an SMS reminding you of the time slot you had chosen.
Discover how DPD Predict works in video:
DPD CLASSIC
Delivery time not guaranteed: 2 to 3 working days.
The DPD Classic delivery method is for you if you can receive your parcels at your place of work, Monday to Friday, during office hours.
The advantages of DPD Classic delivery:
- Any France delivery in 24 to 72 hours time not guaranteed.
- A detailed tracking of your package available 24/24H on www.dpd.fr
- Online signature delivery available.
- A secure transport network for quality delivery.
CHRONO RELAIS
Delivery in 1 working day (excluding Saturday) for all orders placed before noon in the Pickup parcel relay network. Vyou choose where and when to collect your parcel from over 5,000 local shops (tobacconists/newsagents, grocery stores, florists...)
A parcel number is sent by e-mail as soon as the parcel is dispatched, so you can track its progress. This parcel number is also permanently available in your customer account.
CHRONO 13
Delivery in 1 working day before 1pm (except Saturday) for all orders placed before noon.
A parcel number is sent by e-mail as soon as the parcel is dispatched so that you can track its progress. This parcel number is also permanently available in your customer account.
