Shipping Policy

For any information regarding the progress of your package, you can contact us by phone at 09 70 66 70 47 or by email at contact@ buds -sports.com, mentioning your order number.

We work with several carriers and offer home delivery, delivery to workplaces and parcel collection points, both standard and express.

Orders destined for Switzerland and the United Kingdom may be subject to customs duties and import taxes. These charges are the sole responsibility of the customer and must be paid directly to the customs authorities or the carrier.

Our carriers:

GLS logo

GLS Mondial Relay

Parcels delivered to a Relay Point® are available for 5 calendar days (e.g., from Monday to Sunday).

Delivery time not guaranteed: 3 to 5 working days.

GLS at Home

Delivery time not guaranteed: 3 to 5 working days.

DHL Economy Select

An economical delivery solution for your European shipments. Choose this reliable and affordable service for your less urgent parcels destined for Europe. DHL Economy Select offers door-to-door delivery, with delivery times of 2 to 5 business days depending on the destination. You benefit from complete shipment tracking, allowing you to know its location at every stage of its journey. This service is ideal for bulky shipments or pallets, with a maximum weight of 1,000 kg per shipment.

DPD logo

DPD Pickup Point

Delivery time not guaranteed: 2 to 3 working days.

By choosing DPD Pickup, you choose where and when to collect your parcel from over 5000 local businesses (tobacconists/newsagents, grocery stores, florists, etc.)

The advantages of this network:

  • Extended opening hours for parcel collection (75% of collection points open between 9am and 7pm).

  • Relays open on weekends: 100% of our points are open on Saturday and almost 50% on Sunday.

  • A 9-day holding period in a relay for greater freedom.

  • A fully controlled delivery from start to finish thanks to SMS or email notifications as soon as the package arrives at the relay point.

Here is a video presentation of the DPD Pickup service 

DPD Predict

Delivery time not guaranteed: 2 to 3 working days. 

With DPD Predict delivery, we guarantee an intuitive and interactive experience:

  • Select DPD Predict as your delivery method when placing your order.

  • Enter your mobile phone number in the field provided for this purpose.

  • As soon as your order is shipped, you will receive a text message offering you delivery dates and time slots.

  • You can select the one that suits you best by replying "1" or "2" by SMS (price of a standard SMS) or by going to www.dpd.fr/destinataires for more options: delivery on other dates, to another address, to a Pickup point, to a neighbor or to a DPD agency.

  • On the day of the scheduled delivery, you will receive a text message reminding you of the time slot you had chosen.

Discover how DPD Predict works

DPD Classic

Delivery time not guaranteed: 2 to 3 working days.

The DPD Classic delivery method is for you if you can receive your parcels at your workplace, Monday to Friday, during office hours.
The advantages of DPD Classic delivery:

  • Delivery throughout France in 24 to 72 hours Delivery time not guaranteed .

  • Detailed monitoring your package is available 24/7 on www.dpd.fr

  • Delivery upon signature with online signature confirmation available.

  • A secure transport network for quality delivery.

 

Chrono Relay

Next-day delivery (excluding Saturdays) for all orders placed before noon at Pickup points. You choose where and when to collect your parcel from over 5,000 local businesses (newsagents/tobacconists, grocery stores, florists, etc.).

A tracking number is sent by email as soon as your package is shipped so you can follow its progress. This tracking number is also always available in your customer account.

Chronopost 2Shop Direct and Chrono 2Shop Europe

Affordable delivery to pickup points across Europe. Enjoy a convenient and budget-friendly delivery solution with Chronopost's 2Shop network, available in France, Germany, Luxembourg, the Netherlands, and Belgium. Your parcel will be delivered to one of the many Pickup points, offering great flexibility for collection.

Delivery typically takes 2 to 4 business days. You will receive a tracking number as soon as your order is shipped, allowing you to track your package in real time via email or through your customer account.

Chrono 13

Delivery within 1 working day before 1pm (excluding Saturday) for any order placed before noon.

A tracking number is sent by email as soon as your package is shipped so you can follow its progress. This tracking number is also always available in your customer account.